VoodooDreams Terms and Conditions

Welcome to VoodooDreams, the online destination for slots, live casino and jackpot games designed for players based in Great Britain. These Terms and Conditions govern your use of our website and services, and by creating an account or using Voodoo Dreams login credentials, you agree to be bound by the rules set out below. We are SuprPlay Limited, a company incorporated under the laws of Malta with company registration number C-74595, registered address Palazzo Villa Rosa, Triq in-Nemes, Swieqi SWQ3302, Malta, part of the SuprNation Group established in 2015. Our sister sites operating under the same licence include Duelz.com, NYspins.com and LosVegas.bet, and if you are searching for the voodoo dreams casino sister sites you will find these listed on our website.

Our Licence and Regulation

We are licensed and regulated in Great Britain by the Gambling Commission under licence number 000-048695-R-327029-011, account number 48695. We also hold licences displayed from the Malta Gaming Authority and the Swedish Gambling Authority (Spelinspektionen). At VoodooDreams, we operate in full compliance with these regulatory frameworks, and our commitment to fair, transparent gaming has been recognised through awards including the EGR Marketing and Innovation Awards 2018, EGR Operator Awards 2018 and EGR Nordics Awards 2019.

Eligibility and Restricted Jurisdictions

Our services are intended exclusively for permanent residents of the United Kingdom who are 18 years of age or older. By registering for a Voodoo Dreams casino login, you confirm and declare that you are a permanent UK resident. We prohibit access from any Restricted Jurisdiction, meaning any jurisdiction other than the United Kingdom, including temporary visitors who may attempt to access voodoo dreams casino uk services while abroad. We also bar residents of FATF black-list jurisdictions such as North Korea, Iran and Myanmar, and residents of FATF grey-list jurisdictions.

• You must be a UK permanent resident to hold an account with us
• We do not permit access from temporary visitors located in Restricted Jurisdictions
• We reserve the right to verify your residency status at any time

Account Registration and Security

To use our platform, you must complete registration and create your own VoodooDreams login page credentials, keeping your username and password confidential at all times. We may request identity verification documents, and additional verification is carried out on deposits exceeding 1,700 GBP. If you forget your voodoodreams login details, our support team is available to assist with account recovery. Duplicate accounts are strictly prohibited and carry an administrative fee of 10% of the balance, with a minimum of 30 GBP.

Deposits and Withdrawals

We accept GBP as the sole currency for our UK customers. Minimum deposits are 10 GBP via Trustly and Paysafecard, and 20 GBP via Bank, Apple Pay, Visa, MasterCard, Skrill, Neteller and PayPal. Minimum withdrawal on every method is 20 GBP. All deposits at Voodoo Dreams are processed instantly and free of charge, and withdrawals carry no fees with instant transfer time once internal processing, which can take up to 72 hours, is complete.

• We strictly prohibit funding your account with credit cards, cash, cheques, company cards or jointly owned payment methods
• We remit withdrawals to the original source of funds and only in the name of the registered account holder
• We apply an administrative fee of 5% of the requested amount, or 5 GBP whichever is higher, if a withdrawal is requested without the deposit having been staked
• We hold customer funds in segregated designated client bank accounts at the Gambling Commission's "Not Protected" level

Voodoo Dreams Bonus Terms

Our welcome offer allows new UK players aged 18+ to deposit 25 GBP and receive up to 140 free spins delivered as 20 spins per day over 7 consecutive days. This voodoo dreams casino welcome offer must be manually claimed through our promotions page, and each day's spins expire at midnight if unclaimed. Winnings from the voodoodreams casino welcome bonus are credited as bonus funds subject to x10 wagering, capped at 100 GBP per daily set, totalling up to 700 GBP across the full welcome package. In addition to the voodoodreams casino welcome package, we run a Weekly Cashback of 5% of net spend, credited every Friday as real cash with no wagering requirement.

All bonus offers issued by VoodooDreams, including any voodoo dreams no deposit bonus or promotional free spins, are subject to a x10 wagering requirement, and game contribution is 100% by default unless stated otherwise. Deposited funds are always used before bonus funds. We cap winnings at 100 GBP from no-deposit bonuses and free spins, and at 500 GBP from deposit bonuses. Withdrawing before wagering requirements are met will result in forfeiture of the bonus and any associated winnings.

• We limit bonus eligibility to one per person, household address, account, device, email, phone number, IP address and payment method
• We reserve the right to withhold bonuses from players flagged by our safer-gambling controls
• All Jackpot Games and a defined list of slots are excluded from play with bonus funds

VoodooDreams Magic Loyalty Programme

Our loyalty scheme, VoodooDreams Magic, rewards you with Experience Points (XP) and Spirit Points (SP) on every winning bet and closed session. XP determines your Voodoo level, which can never decrease, while SP accumulates at a rate of 1 GBP spent equalling 100 SP, building a debt that is gradually released through winning bets and closed sessions. SP is spent casting Spells in our Spells shop, with higher levels unlocking more valuable rewards including Real Cash Free Spins and direct cash payouts with no wagering attached.

Games, Slots and Jackpots

We offer over 1,600 voodoo dreams slots and games alongside more than 300 live casino tables from providers including Evolution, Stakelogic Live, On Air Entertainment and Authentic Gaming. Our voodoo dreams live casino experience includes blackjack, roulette, baccarat and game shows. We feature progressive jackpots such as Mega Fortune, Hall of Gods and Mega Moolah; displayed jackpot values are illustrative only, and the valid amount is that recorded in our system at the time of eligible gameplay. All Jackpot Games are excluded from bonus fund play.

Our platform is accessible through desktop, mobile browser, and dedicated iOS and Android applications, so whether you prefer the voodoodreams app or our voodoo dreams mobile casino experience through your browser, we ensure smooth, secure gameplay across all devices.

Responsible Gambling

We are committed to safer gambling and provide tools including deposit, loss, wagering and session limits set on a daily, weekly or monthly basis. Limit reductions apply immediately, while increases are subject to a 24-hour cool-off period. We also offer reality checks, time-outs from 24 hours up to six weeks, and self-exclusion for a minimum of 6 months, applied across all SuprPlay brands and registered with GamStop.

Complaints and Governing Law

If you have a concern about our services, you may contact our support team, and we commit to responding within 8 weeks; unresolved disputes may be escalated to eCOGRA. These Terms and Conditions are governed by the laws of England and Wales, and we may amend these terms from time to time, with updates published on our website.

Contact Us

If you have questions about these terms, our account policies, or need help accessing your voodoodreams login, our customer support team is available 24/7 via live chat with real people, or by email at support-uk@voodoodreams.com.